TY - BOOK AU - Martin, Jacques||MOLITERNI, ROCCO TI - Proceedings of the 11th Toulon-Verona International Conference on Quality in Services: Higher Education, Health Care, Local Government, Tourism, Banking KW - Economia||Formazione||Turismo||Servizi sanitari||Atti di convegno||Open Access UR - https://library.oapen.org/bitstream/20.500.12657/54834/1/9788884538550.pdf ER -