TY - BOOK AU - Morelli, Nicola||de Götzen, Amalia||Simeone, Luca TI - Service Design Capabilities KW - Innovation/Technology Management||Manufacturing, Machines, Tools, Processes||Services||Business and Management||Machines, Tools, Processes||Industries||service design||value creation interaction||value creation infrastructure||Service System Design||innovation||Design capabilities||open access||Research & development management||Industrial applications of scientific research & technological innovation||Production engineering||Hospitality & service industries UR - https://library.oapen.org/bitstream/20.500.12657/41749/1/2021_Book_ServiceDesignCapabilities.pdf ER -