TY - BOOK AU - West, Shaun||Gaiardelli, Paolo||Saccani, Nicola TI - Modern Industrial Services: A Cookbook for Design, Delivery, and Management KW - Open access||Servitization strategies||B2B services||Services management||Case studies||Integrated services UR - https://library.oapen.org/bitstream/20.500.12657/50725/1/978-3-030-80511-1.pdf ER -