TY  - BOOK
AU  - Woodcock, Jamie
TI  - Working the Phones: Control and Resistance in Call Centres
KW  - Sociology||Labour||Trade Unions||Cultural Studies||Political Theory||Digital Culture||Ethnography||Call Centres
UR  - https://library.oapen.org/bitstream/20.500.12657/26026/1/1004059.pdf||https://library.oapen.org/bitstream/20.500.12657/26026/1/1004059.pdf||https://library.oapen.org/bitstream/20.500.12657/26026/1/1004059.pdf
ER  -