TY  - BOOK
AU  - Klassen, Robert D
AU  - Menor, Larry J
TI  - Cases in operations management: : Building customer value through world-class operations
SN  - 9788178298641
U1  - 658.5 22 KLA/C 
PY  - 2007///
CY  - New Delhi
PB  - Sage
KW  - OPERATIONS MANAGEMENT
KW  - PROJECT MANAGEMENT
KW  - SUPPLY CHAIN MANAGEMENT
KW  - OPERATIONS STRATEGY
ER  -