TY  - BOOK
AU  - Kraut, Robert E. 
AU  - Resnick, Paul
TI  - Building successful online communications: Evidence-based social design
SN  - 9780262528917
U1  - 302.30285 KRA/B 
PY  - 2011///
CY  - Cambridge, 
PB  - The MIT Press, 
KW  - SOCIAL SCIENCES
KW  - SOCIAL INTERACTION
KW  - ONLINE COMMUNITY
ER  -