TY - BOOK AU - Bertini,Marco AU - Koenigsberg,Oded TI - The ends game: how smart companies stop selling products and start delivering value T2 - Management on the cutting edge SN - 9780262542777 U1 - 658.812 BER/E PY - 2020/// CY - Cambridge PB - The MIT Press KW - Customer relations KW - Management KW - Forecasting KW - Customer services KW - Consumer goods N1 - Includes bibliographical references and index N2 - "An innovative rethinking of our current market system where people pay for products. In the future, we will pay for the results a company can deliver. This book explains how we will reach that future"-- ER -