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	1.	Customer care by Frances, Bee Roland, Bee Series: Management Shapers Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad Universities Press 2000 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 FRA/C. Place hold Add to cart (remove)
	2.	Customer care by Frances Bee, Roland Series: Management Shapers Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad Universities Press 2000 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 FRA/C;1. Place hold Add to cart (remove)
	3.	Soul trader: putting the heart back into your business Rasheed Ogunlaru by Ogunlaru, Rasheed Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA, Kogan Page, 2012 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658 OGU/S. Place hold Add to cart (remove)
	4.	The ends game: how smart companies stop selling products and start delivering value. by Marco Bertini by Bertini, Marco Koenigsberg, Oded, 1964- [author.] Series: Management on the cutting edge Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge, The MIT Press, 2020 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 BER/E. Place hold Add to cart (remove)
	5.	Unlocking the customer value chain: How decoupling drives consumer disruption by Thales S. Teixeira by Teixeira, Thales S Piechota, Greg Edition: 1 Edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, Currency, 2019 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (2)Call number: 658.812 TEI/U, ... Place hold Add to cart (remove)
	6.	CRM: Customer relationship management by Bertram Smith by Smith, Bertram Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, States Academic Press, 2022 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 SMI/C. Place hold Add to cart (remove)
	7.	Managing innovation : understanding and motivating crowds / edited by Alexander Brem (Friedrich-Alexander-Universität Erlangen-Nürnberg, Germany & University of Southern Denmark, Denmark), Joe Tidd (University of Sussex, UK) and Tugrul Daim (Portland State University, USA). by Brem, Alexander Tidd, Joseph, 1960- [editor.] Daim, Tugrul Unsal, 1967- [editor.] Series: Series on technology management ; Volume 32 Material type: Text; Format: print ; Literary form: Not fiction Publication details: London, World Scientific Publishing Co PLtd. 2019 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 BRE/M. Place hold Add to cart (remove)
	8.	E-business in the 21st century : essential topics and studies by Xu, Jun Gao, Xiangzhu [author.] Series: Intelligent information systems ; v. 7. Edition: 2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore, World Scientific, 2021 Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.872 XU/E. Place hold Add to cart (remove)

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