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1.
Customer care by Series: Management Shapers
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad Universities Press 2000
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 FRA/C.

2.
Customer care by Series: Management Shapers
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad Universities Press 2000
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 FRA/C;1.

3.
Soul trader: putting the heart back into your business Rasheed Ogunlaru by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA, Kogan Page, 2012
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658 OGU/S.

4.
The ends game: how smart companies stop selling products and start delivering value. by Marco Bertini by Series: Management on the cutting edge
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge, The MIT Press, 2020
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 BER/E.

5.
Unlocking the customer value chain: How decoupling drives consumer disruption by Thales S. Teixeira by
Edition: 1 Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, Currency, 2019
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (2)Call number: 658.812 TEI/U, ...

6.
CRM: Customer relationship management by Bertram Smith by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, States Academic Press, 2022
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 SMI/C.

7.
Managing innovation : understanding and motivating crowds / edited by Alexander Brem (Friedrich-Alexander-Universität Erlangen-Nürnberg, Germany & University of Southern Denmark, Denmark), Joe Tidd (University of Sussex, UK) and Tugrul Daim (Portland State University, USA). by Series: Series on technology management ; Volume 32
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London, World Scientific Publishing Co PLtd. 2019
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.812 BRE/M.

8.
E-business in the 21st century : essential topics and studies by Series: Intelligent information systems ; v. 7.
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Singapore, World Scientific, 2021
Availability: Items available for loan: Kerala University of Digital Sciences, Innovation and Technology Knowledge Centre (1)Call number: 658.872 XU/E.

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